Resources for Canadians and businesses in the tourism sector impacted by COVID-19
Resources for Businesses
- Tourism HR Canada offers a wide range of checklists and resources to help tourism operators and their teams rebound from the crisis and build a resilient workforce through their Tourism Workforce Recovery Toolkit. They also publish the latest tourism employment numbers and insights in their Employment Tracker.
- TIAC Member Keepoint is offering members of the Tourism Industry Association of Canada a 10% discount on its products for a period of 60 days. You will be able to purchase our products from our website at www.keepoint.ca – click here for promo code.
- The Manitoba Tourism Education Council (MTEC) is offering their “Clean It Right” program certification free to tourism, hospitality, and retail industry businesses in Manitoba until June 1, 2021 – click here for more details.
- The certification is also available to operators in New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador – please check with your provincial tourism association for costs and other information.
- Our partners at Destination Canada are creating free online educational videos for tourism businesses – “Marketing Tips and Tricks” to increase their digital marketing presence. The first video in the series is available now.
- TIAC member Tempest has created a free content platform called Rediscover Canada for destination professionals to share travel stories and ‘hidden gems’ in their communities. You can check out and contribute to the initiative here.
- The UNWTO has an online dashboard of international statistics on the impact of COVID-19 on the tourism sector.
- MPI has created a coronavirus resource page that pulls together meetings and events information and also links to several other resources helpful to the Business Events segment in our sector.
- The World Travel and Tourism Council (WTTC) has released a series of Global Safety Protocols for reopening with the ‘new normal’ in mind.
- Go2HR has compiled a comprehensive list of resources for all types of sector businesses related to COVID-19.
- For operators looking for information on how to prepare to safely reopen their operations, the Canadian Centre for Occupational Health and Safety has a series of bilingual guidelines available to businesses regarding COVID-19.
- Google for SMEs has also launched a page dedicated to supporting businesses during COVID-19 including practical steps and free digital skills training.
Public Health Agency of Canada advice on public health measures for workplaces
- Guidance for workplaces and businesses operating during COVID-19
- Risk mitigation tool for workplaces and businesses during COVID-19
- Advice for essential retailers during COVID-19 pandemic
- Advice on cleaning and disinfecting public spaces during COVID-19
- Preventing COVID-19 in the workplace: Employers, employees and essential service workers
In addition, the following links are to specific resources for businesses to support their reopening:
- Organizations buying and selling personal protective equipment – Public Services and Procurement Canada
- Reopening toolkit – Canadian Chamber of Commerce, Business Resilience Network
- Prevention infographics and posters - Canadian Centre for Occupational Health and Safety (CCOHS)
- Resources to prevent the spread of COVID-19 in the workplace– CCOHS
- Pandemic tip sheets for specific occupations and industries – CCOHS
Resources for Businesses and Employees
- Enhancing the Work-Sharing Program to help businesses pay wages so they don’t have to lay anyone off:
https://www.canada.ca/en/employment-social-development/services/work-sharing.html - Canada Emergency Response Benefit (these were previously announced as the “Emergency Support Benefit” and the “Emergency Care Benefit” that, as of today, have been combined into 1 benefit to allow Canadians to access the funds quicker):
- Provides up to $2,000 a month for the next four months to workers who aren’t receiving pay due to COVID-19. Those who have lost their job, contractors, self-employed, those who are sick, in quarantine, taking care of children or seniors all are covered.
- Even if you still have a job but with no salary, you can receive the benefit.
- All employees of a business, including the owner, are eligible.
- Online portal for applications will be available soon and Canadians can receive the benefit within 10 days of applying, aiming to have portal ready by April 6th
- Allowing employers to keep employees on their payroll by providing a 75% wage subsidy to Canadian businesses experiencing a decline in revenues due to COVID-19;
- Employers benefiting from this measure will include individuals, taxable corporations, and partnerships consisting of eligible employers as well as non‑profit organizations and registered charities.
- Businesses applying for the subsidy will need to show their revenue has declined 30% over the same month last year (2019), and reapply monthly under the same conditions
- Funding will consist of 75 per cent of the amount of remuneration paid, up to a maximum benefit of $847 per week
- Businesses must attest they will do what they can to top up the other 25% of their employees pay, but it is not mandatory to do to access funds
- Please see the following link for further details: https://www.canada.ca/en/department-finance/economic-response-plan/wage-subsidy.html
- Employers benefiting from this measure will include individuals, taxable corporations, and partnerships consisting of eligible employers as well as non‑profit organizations and registered charities.
- Changes to the Canada Account for exporters in need: https://www.edc.ca/en/about-us/corporate/disclosure/reporting-transactions/canada-account.html
- Helping businesses with cash flow by deferring tax payments until August 31st: https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.html#Extension_of_Deadline
- The Canada Revenue Agency will not contact any small or medium (SME) businesses to initiate any post-assessment GST/HST or Income Tax audits for the next four weeks. For the vast majority of businesses, the Canada Revenue Agency will temporarily suspend audit interaction with taxpayers and representatives.
- The Liaison Officer service offers help to owners of small businesses to understand their tax obligations. Traditionally available in-person, this service is now available over the phone and will be customizing information during these challenging times by ensuring small businesses are aware of any changes such as filing and payment deadlines, proactive relief measures, etc.
- Establishing a coordinated approach with the financial sector: cutting interest rates to 0.75%, and major banks increasing lending capacity by $300 billion;
- Establishing a Business Credit Availability Program through BDC and EDC worth $10 billion – providing more short-term loans, working capital, and export insurance-credit so that more Canadian businesses are supported: https://www.canada.ca/en/department-finance/programs/financial-sector-policy/business-credit-availability-program.html
- Regional Development Agency Supports: If you are a tourism operator, a small- or medium-sized business or organization, and have received RDA funding and COVID-19 is affecting your operations, you are encouraged to contact your local RDA office. Your local RDA can review your situation and provide guidance.
- You may be eligible to receive additional funding and/or flexible arrangements
WHERE TO START:
- Visit the website for businesses for information about supporting your employees and your business. It will be constantly updated as the COVID-19 crisis evolve.
- Download the Canada Business App to find tailored supports to address your specific needs and questions about COVID-19.
- Consult the Canadian Chamber of Commerce’spandemic preparedness guide to help prepare your business in the days and weeks to come.
Resources for Individuals
- Canada Emergency Response Benefit (CERB)
- Replaces the two benefits announced last week
- Provides $2,000 a month for the next four months to workers who aren’t receiving pay due to COVID-19. Those who have lost their job, contractors, self-employed, those who are sick, in quarantine, taking care of children or seniors all are covered. Even if you still have a job but with no salary, you can receive the benefit. All employees of a business, including the owner, are eligible
- Online portal for applications will be available soon and Canadians can receive the benefit within 10 days of applying. Hoping to have everything in place by April 6th
- Waiving the one-week waiting period for those individuals in imposed quarantine that claim Employment Insurance (EI) sickness benefits: https://www.canada.ca/en/services/benefits/ei/waiting-period.html
- Waiving the requirement to provide a medical certificate to access EI sickness benefits:https://www.canada.ca/en/services/benefits/ei/ei-sickness/apply.html
- Implementing the EI Work Sharing Program: https://www.canada.ca/en/employment-social-development/services/work-sharing/temporary-measures-forestry-sector.html
- Flexibility for taxpayers
- Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts. For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.
- Increased funding for the Canada Child Benefit
- The overall increase for families receiving CCB will be approximately $550 on average; these families will receive an extra $300 per child as part of their May payment.
- Goods and Services Tax credit (GSTC)
- This will double the maximum annual GSTC payment amounts for the 2019-20 benefit year. The average boost to income for those benefitting from this measure will be close to $400 for single individuals and close to $600 for couples. This measure will inject $5.5 billion into the economy.
MENTAL WELLNESS: at risk during this time of crisis
The current situation and social distancing measures may be impacting the mental health of stakeholders, their teams and family members. As such, we encourage you take the necessary precautions to stay healthy and to seek help as needed.
Below is a list of national resources that can be of assistance in helping manage the stress around the COVID-19 situation:
- Crisis Services Canada: 1-833-456-4566 or text 45645; 1-866-277-3553 (from Quebec):
- Kids Help Phone: 1-800-668-6868
- First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
- Native Youth Crisis Hotline: 1-877-209-1266