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Welcome to the Tourism Industry Association of Canada (TIAC) Webinar Series, where innovation meets education in the dynamic world of tourism! As a leading advocate for the Canadian tourism sector, TIAC is committed to empowering its members and the industry at large with the knowledge and insights needed to thrive in an ever-evolving landscape.

Our webinar series stands at the forefront of this commitment, offering a gateway to a wealth of expertise, trends, and best practices. Tailored for both our valued members and the broader industry, these webinars serve as a cornerstone for professional development, fostering collaboration, and promoting the sustainable growth of Canada's tourism ecosystem.

Join us as we embark on a journey of discovery, exploring the latest industry trends, regulatory updates, and innovative strategies that will shape the future of Canadian tourism. Whether you're a seasoned professional or a budding entrepreneur, our webinars provide a platform for networking, learning, and staying ahead of the curve.

At TIAC, we believe that knowledge is the key to success, and our webinars are designed to unlock the full potential of our vibrant tourism community. Join us in shaping the future of Canadian tourism through education, collaboration, and a shared passion for showcasing the beauty and diversity of our incredible nation. Welcome to a world of endless possibilities with TIAC webinars – your gateway to excellence in the tourism industry.

TIAC provides exclusive webinars for both its members and the wider industry.

Below, you'll find details about upcoming industry webinars, registration and links to recordings of previous sessions.

Upcoming Industry Webinars

Join us on March 5 at 1 p.m. ( ET )  

Everything the government has for your business, all in one place     REGISTER HERE

Did you know…

  • there are hundreds of government programs and services to help support Canadian businesses
  • that incorporated businesses who are innovating and ready to scale may be able to work with an Innovation Advisor in their area to get advice and help finding right-for-them government programs and services
  • that Innovation Canada has a suite of programs and services to support businesses innovate and grow   

Join representatives from Innovation Canada on March 5 for an informative session that will include:

  • a live demonstration of the Business Benefits Finder, an interactive tool designed to help businesses find the right government support for their business by answering a few key questions
  • a live demonstration of BizPaL, an interactive tool designed to help businesses find the business permits and licenses they need to operate in municipalities across Canada
  • a question and answer session for all participants and panelists


Pierre Pharand, Project Lead, BIZPAL

Pierre Pharand first embarked on his journey with BizPaL in 2018. Currently the Content Manager, he assigns work to and provides guidance to the data administrator team. This is done to support entrepreneurs by promoting easy-to-understand content to remove complexity from starting a business and remaining compliant. Beyond his work, Pierre takes pride in being a family man and extends his passion to sports as an avid fan of both baseball and football (Go Blue Jays and Steelers!)



Dmitri Bakker, Marketing and Outreach Strategist, Marketing and Outreach Innovation Canada Innovation, Science and Economic Development Canada (ISED)

Dmitri is a Marketing and outreach strategist at Innovation Canada, part of Innovation Science and Economic Development Canada. In his role, he works with a dedicated team of communicators to promote programs and services that the Government of Canada has available to support the Canadian small and medium sized business ecosystem. An educator with a consumer behaviour background by trade, his goal is to share information with Canadian business owners and entrepreneurs in a way that is clear and accessible. Dmitri will be joining us from Gatineau, Québec on the traditional territory of Algonquin Anishinabe people.



Léona Fauvel, Service Strategist, Marketing and Outreach Innovation Canada Innovation, Science and Economic Development Canada (ISED)

Léona Fauvel is a service strategist with Innovation Canada, where she focuses on working for – and with - Canadian businesses through the Department of Innovation, Science and Economic Development. By raising awareness about how to access the right government programs and services for their current and future needs, she aims to help Canadian businesses start, succeed and grow. Léona will be joining us from Gatineau, Québec, on the traditional territory of the Algonquin Anishinabe people.




Recordings of Past Industry Webinars

December 14, 2023

Unveiling Travel Insight Opportunities: A focus on National and Ontario Prospectives

An exploration of TIAC's Canadian Travel Insights Dashboard and TIAO's Ontario Traveller Perception and Behaviour Monitor. Discover how these programs work and learn about valuable opportunities.