Job Description / Duties

Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations

Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company’s corporate image in an exemplary manner, acting as an ambassador for the brand image.

Responsibilities:

Housekeeping

Performs standard housekeeping duties at the resort and all affiliated properties as required
Leads the department’s administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed

Project Management

Coordinates/ leads regular departmental team meetings (ideally weekly)
Works with Finance department to establish annual budget for necessary replacement of all supplies
Engages in proactive risk management to include the protection of property and to prevent injuries
Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President’s Report & Meeting
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Leadership/Supervision

Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
Establishes expectations and regularly reviews performance to provide feedback to staff
Coordinates housekeeping department employee training manual
Instills the highest level of attention to detail within the team

Qualifications & Requirements:

Completion of Grade 12 or General Equivalency Diploma
Minimum 7+ years direct work experience within a housekeeping team
5+ years experience supervising others
5+ years experience in the hospitality industry
Valid Class 5 BC Driver’s License
Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
Proven ability to work in a dynamic and challenging work environment
Well-developed interpersonal and communication skills
High degree of resourcefulness, flexibility, and ability to work under pressure
Proficiency with computers including Microsoft Office (Word and Excel)

Working Conditions:

Working in a resort setting
Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
Long hours of work putting in additional hours as required by business needs

Directly Supervises:

Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial

Contact Information

https://www.wiegele.com/employment

Employer Profile

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.