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Tourism Congress 2022

November 22-23, 2022 | The Westin Ottawa

The economic recovery of Canada’s tourism industry began in earnest this year, but the setbacks have been many. The labour shortage. Supply chain disruptions. Skyrocketing inflation.

The industry first hit, hardest hit, and last to recover continues to confront economic challenges. Rebuilding won’t be easy, but it’s essential. The world needs tourism.

While the crisis is far from over, the present moment is an opportunity to take stock of how far we’ve come, our ongoing challenges, the solutions before us, and the future we can create together.

Join the Tourism Industry Association of Canada’s Tourism Congress 2022 to learn about the changing market dynamics that are affecting your business – and how to adapt.

Each year, the event hosts more than 400 delegates from across the industry, including key decision-makers from both the private and public sectors. Together, let’s reimagine the future of tourism.

 

 

Event Schedule

 

Join us for two days of thought-provoking keynotes, insights into industry trends, strategic sessions, tactical advice and plenty of networking opportunities for in-person participants.

For those who are unable to join us at The Westin Ottawa on November 22 & 23, 2022, some sessions will be recorded and available for online viewing - stay tuned for more details.

Event Location: The Westin Ottawa

11 Colonel By Dr, Ottawa, ON K1N 9H4

 

NOV 21 - 2022

SPIN-OFF MEETINGS | BY INVITATION ONLY

12:00 PM – 5:00 PM

TIAC BOARD MEETING | PRIVATE MEETING
(Ontario Room)
Contact: Rachel Seeney, Executive Assistant at TIAC

1:00 PM – 3:00 PM

CANADIAN DESTINATION LEADERSHIP COUNCIL | INVITATION ONLY
(Nova Scotia/Newfoundland Room)
Contact: Gabe Seder at Destinations International

2:30 pm - 4:00 pm

PROVINCIAL TERRITORIAL TOURISM INDUSTRY ASSOCIATION OF CANADA (PTTIA) MEETING | PRIVATE MEETING
(Alberta Room)
Contact: Madison Simmons, Director, Government Affairs at TIAC

3:00 PM – 5:00 PM

MEETINGS MEAN BUSINESS | AGM
(Maple Room)
Contact: Laura Pallotta at Marriott International

3:00 PM – 7:00 PM

EARLY REGISTRATION DESK | BADGE PICK UP
(Nunavut Room)

Be an early bird! Skip the registration queue and pick up your name badge.

NOV 22 - 2022 
7:00 AM – 8:30 AM NETWORKING BUFFET BREAKFAST
(Confederation Foyer)
8:30 AM –  9:00 AM

WELCOME REMARKS
(Confederation Ballroom I – III)

SPEAKERS:

Beth Potter, President & CEO at the Tourism Industry Association of Canada

Michael Crockatt, President & CEO at Ottawa Tourism

Dave McKenna, CEO Rocky Mountaineer

Louise Garrow, Knowledge Keeper and Anishnaabemowin (Ojibway) Language Teacher

9:00 AM – 9:30 AM TIAC’S LEADERSHIP REPORT
(Confederation Ballroom I – III)

Beth Potter, President & CEO at TIAC, will present key highlights of TIAC’s work over the last year, including the major successes achieved in collaboration with our industry partners and coalitions. What is the plan to help ensure the tourism industry can achieve its full economic, social and cultural potential in the future?
9:30 AM –  10:30 AM

OPENING KEYNOTE: 
RE-IMAGINING TOURISM: A FORMULA FOR A GENUINELY TRANSFORMATIVE TRAVEL INDUSTRY

(Confederation Ballroom I – III)

SPONSORED BY:

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We have a fleeting moment to completely reimagine the tourism economy. Our industry is facing many challenges, and the time for incrementalism is over. There is a strong business case for change, and with a new approach comes exciting opportunities.

Is there a formula for transforming how we travel to ensure our industry continues to be a force for good? What can we learn from the rest of the world? Can we make Canada more competitive and continue to be a beacon for the world as travelers' values shift? Where can we find the confidence to command our true value to be able to create a thriving society?

These are important questions that we must ask of our industry, of each other, and of ourselves.

This thought-provoking keynote presentation will outline opportunities and pose important questions that we must address as we reimagine tourism.

KEYNOTE SPEAKER:

Rodney Payne
CEO at Destination Think 

10:30 AM – 11:00 AM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)

SPONSORED BY:

2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg

11:00 AM – 12:00 PM

PLENARY: WHAT IS THE FUTURE OF THE BUSINESS EVENTS SECTOR?
(Confederation Ballroom I – III)

SPONSORED BY:

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Outlook forecasts that while international revenues from the leisure market are expected to fully recover by 2025, revenues from the business events segment will only likely return to their pre-pandemic levels by the end of 2025 or into 2026. Unless effective solutions are found to help facilitate international business events choosing Canada to host their events, or at the very bare minimum, not undermine long-standing business practices, it is conceivable that billions of dollars of tourism spending could be put at risk. Be part of this lively discussion on the future of business travel. 

MODERATOR:

Scott Beck
President & CEO at Destination Toronto

SPEAKERS:

Laura Pallotta
Regional VP Sales and Distribution - Canada Region at Marriott International MMBC

Jill Kivett
Regional VP at Marketplace Events
Chair of CAEM Board

Greg Newton
General Manager, BMO Centre at the Calgary Stampede

Bradley Sutherland
National Manager, Business Development at Air Canada

12:00 PM – 1:30 PM

LUNCH: AIR CANADA PRESENTS THE FUTURE LEADERS LUNCHEON
(Confederation Ballroom I – III)

SPONSORED BY:

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SPEAKER:

David Rheault, Vice President Government & Community Relations at Air Canada

1:30 PM – 1:45 PM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)

SPONSORED BY:

2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg

1:45 PM – 2:45 PM

PLENARY: ATTRACTING AND RETAINING A SUSTAINABLE TOURISM WORKFORCE
(Confederation Ballroom I – III)

SPONSORED BY:

2022_Tourism_Congress_CTA_Sponsor_Logo/Pursuit_-_Transparent.png

 

 

The recovery and future growth of Canada’s tourism industry largely hinges on addressing significant labour shortages. Tourism HR Canada (THRC) has outlined a comprehensive strategy encompassing a series of immediate and longer-term measures that would need to be pursued. A panel, with new ideas, weighs in!

SPEAKERS:

Philip Mondor
President at Tourism HR Canada

Ian Milford
Principal/Director of Business Development at JRoss Hospitality Recruiters

Kendra Kincade
President & CEO at Elevate Aviation

Robin O’Hearn
Area Director, Human Resources, Marriott International

2:45 PM – 3:15 PM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)

SPONSORED BY:

2022_Tourism_Congress/parks_canada_partnering_logo.jpg

 

Campfires are a popular activity at national parks, and nothing completes a campfire better than roasting marshmallows for s’mores. Come to the Parks Canada Delegate Lounge and enjoy this sticky treat while reliving your best camping experiences!

3:15 PM – 4:00 PM

PLENARY: FUTURE BORDER COALITION
(Confederation Ballroom I – III)

How are we working together to facilitate the border between Canada and the US? 

Canada and the United States are two sovereign countries with a shared interest in creating a seamless, end-to-end passenger experience for travelers from North America and around the world. Accessible border and entry information, safe and secure identity management, regulatory alignment, reduction of chokepoints, and interoperable technologies are key action items in order to optimize the cross-border travel experience.  

SPEAKER

Laura Dawson
Executive Director at the US-Canada Future Borders Coalition 

4:00 PM – 4:45 PM

PLENARY: BORDER MODERNIZATION
(Confederation Ballroom I – III)

Where is border technology and airport innovation leading us?

MODERATOR:

Daniel-Robert Gooch
President & CEO at Association of Canadian Port Authorities

SPEAKERS:

John Wilson
President & CEO at The Wilson's Group
Incoming Chair at Motor Coach Canada

Chris Phelan
Senior Vice President at the Canadian Airports Council

Greg Rogge
Director, Land Operations at Vancouver Fraser Port Authority

4:45 PM – 5:00 PM

CLOSING REMARKS
(Confederation Ballroom I – III)

SPEAKER:

Beth Potter
President & CEO at the Tourism Industry Association of Canada

5:00 PM – 7:00 PM MEMBERS ONLY | TIAC’S PRESIDENT RECEPTION
(Provinces I &II)

Take time to reconnect with colleagues and enjoy the hospitality. This event is for registered delegates only:
  • For Regular Members, this reception is included in the registration ticket price.
  • For Associate and Non-Members, access to this reception is $395.00. Become a Regular TIAC Member and Save! Join today!
NOV 23 - 2022 
7:00 AM – 8:30 AM NETWORKING BUFFET BREAKFAST
(Confederation Foyer)
8:30 AM – 8:45 AM

WELCOME REMARKS
(Confederation Ballroom I – III)

SPEAKER:

Beth Potter
President & CEO at the Tourism Industry Association of Canada

8:45 AM – 9:30 AM

PLENARY: FROM DISRUPTION TO RENEWAL: THE NEW ERA OF TOURISM 
(Confederation Ballroom I – III)

This plenary session will look at how Destination Canada is moving beyond disruption, share examples of innovation and renewal to inspire Team Canada to work together to create bold and innovative marketing and development strategies.  

SPEAKERS

Marsha Walden
President & CEO at Destination Canada

Gloria Loree
SVP, Marketing Strategy & Chief Marketing Officer at Destination Canada

9:30 AM – 10:30 AM

PLENARY: CITY OF DREAMS: WHAT IS THE FUTURE FOR URBAN WORK, TOURISM, CULTURE AND NIGHTLIFE?
(Confederation Ballroom I – III)

SPONSORED BY:

2022_Tourism_Congress_CTA_Sponsor_Logo/encore_logo_Tagline_CMYK_1_.jpg

 

 

 

 

Working from home during lockdown encouraged many firms to announce office closures or ‘hybrid’ schemes and these new working models are clearly part of the urban future. What does this mean for entertainment districts, the night economy, the nature of work, the demand of office space for the future (and how we build it), and for the economy of city centres? What impact will this have on the vibrant nightlife, entertainment industry and artistic sector - all of them central to the gravitational pull of cities as tourism destinations, places to live, as well as to work.

MODERATOR:

Alex Bozikovic
Architecture Critic at The Globe and Mail

CONFIRMED SPEAKERS:

Yves Lalumière
President & CEO at Tourisme Montréal

Erin Benjamin
President & CEO at the Canadian Live Music Association

Jennifer Barrett
Senior Planner at the Canadian Urban Institute

10:30 AM – 11:00 AM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)

SPONSORED BY:

2022_Tourism_Congress/parks_canada_partnering_logo.jpg

11:00 AM – 12:15 PM

PLENARY: THE POSITIVE IMPACT OF REGENERATIVE TOURISM
(Confederation Ballroom I – III)

SPONSORED BY:

2022_Tourism_Congress_CTA_Sponsor_Logo/Accor_logo_Or_RVB_1_.png

 

 

 

 

 

 

The future of tourism requires an industry that is adaptable and sustainable with a more holistic approach to travel, one that benefits both travelers and the communities they visit. This session will bring together a panel of experts to discuss the future of travel, regenerative tourism and highlight destinations leading by example. Industry will walk away with a better understanding of regenerative tourism to help develop a more sustainable and resilient renewed future.

MODERATOR:

Donna Hatt
Chief Administration Officer at Travel Media Association of Canada

SPEAKERS:

Alexis Kereluk
Partner at ConnectSeven Group

Edmar Xavier
Founder of EXA Group Canada

Kaitie Worobec
Project Manager at Synergy Enterprises

Mathieu Roy
VP, Chief Trail Experience Officer at Trans Canada Trail

Trevor Jonas Benson
President & CEO at Bannikin Travel & Tourism

Angela Nagy
President & CEO at GreenStep

12:15 PM – 1:45 PM

BUFFET LUNCH
(Confederation Ballroom I- III)

SPONSORED BY:

2022_Tourism_Congress_CTA_Sponsor_Logo/2021_CTA_ITAC.png

SPEAKER:

Keith Henry, CEO Indigenous Tourism Association of Canada

1:45 PM – 2:45 PM

PLENARY: INVESTMENT PANEL: DEVELOP AND PROMOTE TOURISM ASSETS
(Confederation Ballroom I – III)

If we are to achieve our total tourism spending, employment, and international competitiveness targets by 2030, a significant part of the new federal Strategy must be targeted to ensuring Canada has world-class tourism assets. This component needs to be as much about updating existing assets as it is developing new, more competitive ones particularly in respect to under-serviced communities.

MODERATOR:

Dave McKenna
President & CEO at Rocky Mountaineer

SPEAKERS:

Shae Bird
CEO at Indigenous Tourism Alberta

Paul Nursey
CEO at Destination Victoria

Robin McLuskie
Managing Director at Colliers Canada

Jean-Michel Ryan
Président directeur général à Mont SUTTON

2:45 PM – 3:15 PM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)

SPONSORED BY:

 2022_Tourism_Congress/parks_canada_partnering_logo.jpg


Campfires are a popular activity at national parks, and nothing completes a campfire better than roasting marshmallows for s’mores. Come to the Parks Canada Delegate Lounge and enjoy this sticky treat while reliving your best camping experiences!

3:15 PM – 4:15 PM PLENARY: FIRESIDE CHAT | THE HONOURABLE RANDY BOISSONNAULT, MINISTER OF TOURISM AND ASSOCIATE MINISTER OF FINANCE, AND BETH POTTER, PRESIDENT AND CEO AT THE TOURISM INDUSTRY ASSOCIATION OF CANADA
(Confederation Ballroom I – III)

In this fireside chat, the Honourable Randy Boissonnault (Minister of Tourism and Associate Minister of Finance) and Beth Potter (President & CEO at the Tourism Industry Association of Canada) will discuss the key pathways for Canada’s tourism sector to thrive and establish Canada as a world premier travel destination, while also plotting a course to reimagine tourism as a primary driver of economic growth over the years to come. This interactive session will provide the opportunity for questions from the audience - join the discussion!

4:15 PM – 4:45 PM

CLOSING REMARKS
(Confederation Ballroom I – III)

SPEAKER:

Beth Potter
President & CEO at the Tourism Industry Association of Canada

4:45 PM – 6:00 PM INTERMISSION
6:00 PM – 9:00 PM RECEPTION & DINNER | CANADIAN TOURISM AWARDS
(Provinces I &II and Confederation Ballroom I- III)

The Canadian Tourism Awards have become the standard of excellence for businesses and organizations in the travel industry, showcasing the nation's best tourism products, services, and experiences. The Canadian Tourism Awards recognize success, leadership, and innovation in Canada's tourism industry, and to reward those people, places, organizations, and events that have gone above and beyond to offer travelers superior tourism experiences in Canada.

PLEASE NOTE: Access to the Canadian Tourism Awards Reception and Dinner requires a separate ticket ($195.00) and is not included as part of the conference registration pass. The Canadian Tourism Awards is SOLD OUT. On-site registration will not be available to purchase a ticket.
 

Why Attend Tourism Congress 2022?

Your attendance lets you enjoy:

  • Networking opportunities with your peers at one of the Canadian tourism industry’s largest annual gatherings.
  • Connecting to your colleagues at the only industry event attended by the full suite of sectors that make up the industry (transportation, accommodations, recreation, travel services, and food and beverage).
  • Gaining insights from preeminent thought-leaders and industry luminaries.
  • Taking advantage of an integrated approach to learning, for all business sizes.
  • Influencing public policies that impact the industry – and your bottom-line.
 

What are the Canadian Tourism Awards?

The Canadian Tourism Awards presented by TIAC at its annual Tourism Congress recognize success, leadership, and innovation in Canada’s tourism industry. These coveted awards reward those people, places, organizations, and events that have gone above and beyond to offer travelers superior experiences and to showcase the very best of Canada.

This year’s awards ceremony will take place at The Westin Ottawa on Nov. 23, 2022, starting with a Reception between 6 – 7 p.m. ET, followed by the Awards Gala and Dinner from 7 – 9 p.m. ET.

Learn more about the Canadian Tourism Awards

 

Registration

Registration for in-person Congress is now closed! Couldn't make it? Register to watch Congress online!

 

Thank you to our registration sponsor:

 2022_Tourism_Congress_CTA_Sponsor_Logo/BW Master Brand Logo_BW_Black.jpg

 

Tourism Congress (Online)

If you are unable to join us in person, watch pre-recorded sessions online!

Video content available on DEC 1, 2022.

TIAC Members $99
Non-Members & Associate Members $499

TIAC Members, Preferred Pricing!

Tourism Congress
(NOV 22-23, 2022)
$1100   Includes:
  • Access to all conference sessions
  • 2 breakfasts (NOV 22 & 23)
  • 2 lunches (NOV 22 & 23)
  • 4 refreshment breaks
  • Access to all videotaped sessions Tourism Congress (Online)
  • TIAC President’s Reception (NOV 22). Complimentary for TIAC Members

Non-Members & Associate Members

Tourism Congress
(NOV 22-23, 2022)
$1495   Includes:
  • Access to all conference sessions
  • 2 breakfasts (NOV 22 & 23)
  • 2 lunches (NOV 22 & 23)
  • 4 refreshment breaks
  • Access to all videotaped sessions Tourism Congress (Online)
OPTIONAL ADD-ONS
TIAC President’s
Reception
(NOV 22)
$395 Access to this reception is complimentary for TIAC Members Only. Contact our Membership Team and become a TIAC member to SAVE! 

Canadian Tourism Awards

 
Canadian Tourism Awards
(NOV 23, 2022)
$195

    SOLD OUT           

 

Cancellation/Refund Policy

We are following all health and safety protocols at The Westin Ottawa for Tourism Congress; however, should you change your mind and need to cancel your in-person ticket, you will be refunded the difference between the price paid and the online access price. If you wish to transfer your registration to a colleague, you may do so at any time at no additional fee.

Requests for registration changes must be submitted in writing to Tourism Congress Office at .

Questions?

Please contact the Tourism Congress Office at .

We’re looking forward to meeting you!

Become a TIAC Member

TIAC is your champion for Canada’s Tourism Industry. TIAC tackles industry challenges, "your issues," develops solutions and advocates for programs and policies to ensure you can successfully run your business and grow. Invest in your success and join TIAC Today.

Join TIAC

Membership Contact:

Jennifer Taylor
Vice-President, Business Development & Member Relations
902-698-0984

Julie Gauvreau
Manager, Member Services
613-688-1454

 

Accommodations & Travel

Host Hotel

The Westin Ottawa (11 Colonel By Dr, Ottawa, ON K1N 9H4) is designated as the host hotel for TIAC’s Tourism Congress.

You can either go to the Marriott website (https://www.marriott.com/en-us/hotels/yowwi-the-westin-ottawa/overview/) directly, or you can call 888-627-8528 to make a reservation.

How to Get to Ottawa

By Air

Official Airline Carrier

2022_Tourism_Congress_CTA_Sponsor_Logo/2L_2018_WestJet_Leaf_Hor_RGB_1_.png

WestJet is the Official Airline Carrier for the 2022 Tourism Congress and Canadian Tourism Awards.

WestJet is pleased to provide TIAC Members attending the Tourism Congress and Canadian Tourism awards with a discount on travel to and from the Tourism Congress in Ottawa.

Click here to access your member discount code.

Book your flight with WestJet today!

Out and About in Ottawa

We hope you enjoy your time in Ottawa during the 2022 Tourism Congress and Canadian Tourism Awards.

As Canada’s capital, Ottawa is the perfect place to experience some of the country’s best attractions, celebrations, and flavours and offers a unique blend of urban and rural beauty, year-round outdoor activities, and vibrant neighbourhoods.

We are pleased to share with you a short video on what to see and do in Ottawa during your visit.

More to See and Do in Ottawa

2022_Tourism_Congress_CTA_Sponsor_Logo/drew_donkey_logo.png

Do you enjoy craft beer, how about hopping on to the Brew Donkey Tour, Ottawa’s best (and only) craft brewery tour company.  

Brew Donkey is a brewery tour operator servicing craft breweries in Ottawa. They can help you get to local breweries on a curated bus trip filled with amazing guests like you and entertainment and education. These trips are about exploring and learning with a healthy dose of locally-made beverages. Explore craft beer locally!






















Call or email now to reserve your seat!

Tel: (613) 864-3659 

Email: hello@brewdonkey.ca

 

Confirmed Sponsors

DIAMOND SPONSOR

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PLATINUM SPONSORS

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 2022_Tourism_Congress/AC_Logo_Vertical_onWhite.jpg

 2022_Tourism_Congress/encore_logo_Tagline_CMYK_1_.jpg
TIAC_Industry_Patrons/westjet.jpg  2022_Tourism_Congress_CTA_Sponsor_Logo/2021_CTA_ITAC.png  2022_Canadian_Tourism_Awards/OFFICIAL_VIA_Rail_Logo_color_bi_1_.png
2022_Tourism_Congress/TGAM_Horizontal_Red.png  2022_Tourism_Congress/MI-blk.png  2022_Tourism_Congress_CTA_Sponsor_Logo/Destination_Toronto_logo_colour_1_.jpg

GOLD SPONSOR

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SILVER SPONSORS

 

2022_Tourism_Congress/BW_Master_Brand_Logo_BW_Black.jpg

              2022_Tourism_Congress_CTA_Sponsor_Logo/Accor.jpg  2022_Tourism_Congress_CTA_Sponsor_Logo/Pursuit_-_Transparent.png         

2022_Tourism_Congress/Floor13_Black.jpg

 2022_Tourism_Congress/BaxterMedia_combination_mark_4c-inline-b.jpg  Tourism_Week_Logos/tourism-hr-logo.png
2022_Tourism_Congress/Untitled_design.svg  2022_Tourism_Congress/DIlogo.png  2022_Tourism_Congress/Alphabet_K.jpg

BRONZE SPONSOR

   
2022_Tourism_Congress/BRONZE_GreenStep.png    

  

CANADIAN TOURISM AWARDS SPONSORS

 

Co-Presenting Partner of the
2022 Canadian Tourism Awards

 

2022_Tourism_Congress/2021_CTA_TorontoStar.png

Co-Presenting Partner of the
2022 Canadian Tourism Awards

 

TIAC_Industry_Patrons/westjet.jpg

Host City of the
2022 Canadian Tourism Awards

 

2022_Tourism_Congress_CTA_Sponsor_Logo/2Ottawa_Tourism_horiz_TourismTag_Red_RGB-1_2_.png

Air Canada
Business of the Year Award 

2022_Tourism_Congress/AC_Logo_Vertical_onWhite.jpg

ITAC
Indigenous Tourism Award

2022_Tourism_Congress_CTA_Sponsor_Logo/2021_CTA_ITAC.png

Air Transat
Sustainable Tourism Award 

2022_Tourism_Congress/Air_Transat_Ver_RGB.svg

 

Tourism HR Canada
Employee & Employer of the Year Award

 

2022_Tourism_Congress/2021_CTA_TourismHRCanada.png

 

Floor 13
Business Event Award 

2022_Tourism_Congress/Floor13_Black.jpg

VIA Rail
Canada Innovator of the Year Award

 

2022_Tourism_Congress_CTA_Sponsor_Logo/OFFICIAL_VIA_Rail_Logo_color_bi_1_.png

 

Travel Media Association of Canada
Travel Media Award

 

2022_Canadian_Tourism_Awards/Travel Media Association of Canada

Destination Toronto
Lifetime Achievement Award 

 

2022_Tourism_Congress_CTA_Sponsor_Logo/Destination_Toronto_logo_colour_1_.jpg

 

 

 

 

 


 

Interested in becoming a Sponsor?
Check out our Tourism Congress 2022 Sponsorship Program!





 

Speakers

BETH POTTER

Tourism Industry Association of Canada

THE HONOURABLE
RANDY BOISSONNAULT

Minister of Tourism and
Associate Minister of Finance

JENNIFER BARRETT

Canadian Urban Institute

SCOTT BECK

Destination Toronto

ERIN BENJAMIN

Canadian Live Music Association

SHAE BIRD

Indigenous Tourism Alberta

ALEX BOZIKOVIC

The Globe & Mail

LAURA DAWSON

US-Canada Future Borders Coalition

DANIEL-ROBERT GOOCH

Canadian Port Authorities

DONNA HATT

Travel Media Association of Canada 

TREVOR JONAS BENSON

Bannikin Travel & Tourism

ALEXIS KERELUK

ConnectSeven Group

KENDRA KINCADE

Elevate Aviation

JILL KIVETT

Marketplace Events 

YVES LALUMIÈRE

Tourisme Montréal

GLORIA LOREE

Destination Canada

DAVE MCKENNA

Rocky Mountaineer

ROBIN MCLUSKIE

Colliers Canada

IAN MILFORD

JRoss Hospitality Recruiters

PHILIP MONDOR

Tourism HR Canada

ANGELA NAGY

GreenStep

GREG NEWTON

BMO Centre at The Calgary Stampede

PAUL NURSEY

Destination Victoria

ROBIN O'HEARN

Marriott International

LAURA PALLOTTA

Marriott Hotels International

RODNEY PAYNE

Destination Think

CHRIS PHELAN

Canadian Airports Council

GREG ROGGE

Vancouver Fraser Port Authority

MATHIEU ROY

Trans Canada Trail

JEAN-MICHEL RYAN

Mont Sutton

BRADLEY SUTHERLAND

Air Canada

MARSHA WALDEN

Destination Canada

JOHN WILSON

The Wilson's Group

KAITIE WOROBEC

Synergy Enterprises

EDMAR XAVIER

EXA Group Canada

 

Event Details

WhenWhereContact Us
Nov. 22-23, 2022 The Westin Ottawa
11 Colonel By Drive
Ottawa, Ontario

General Inquiries
Orie Berlasso | VP Events & Engagement


Sponsorship Opportunities
Jennifer Taylor, Vice-President, Business Development & Member Relations

 

Safety

Vaccination Policy at Tourism Congress 2022

As the national voice of the visitor economy and champion of the industry, the Tourism Industry Association of Canada (TIAC) is committed to the health and safety of Canadians and travelers.

Based on scientific evidence to date, the COVID-19 vaccine has proven to be the most effective tool in the fight against the spread of the virus, reduction of the strain on Canada’s healthcare system, and prevention of lockdowns.

Tourism Congress 2022 follows all public health guidelines as set forth by the province of Ontario (learn more about them here). In adherence to these guidelines, masks are currently not required for attendance. If a delegate chooses to wear a mask, please be kind by respecting their space and keeping your distance.

Code of Conduct

TIAC is committed to providing a safe, productive, and welcoming environment for all meeting participants and TIAC staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, TIAC staff members, service providers, and all others are expected to abide by this Meeting Code of Conduct.

TIAC has zero tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behaviour, TIAC asks that you inform Tiffany Hnatiw, Event Manager at congress@tiac-aitc.ca or 613-238-3885.

Unacceptable behaviour is defined as:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, TIAC staff member, service provider, or other meeting guests.
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, TIAC staff member, service provider, or other meeting guests.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by TIAC throughout the meeting. All participants must comply with the instructions of the moderator and any TIAC event staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. TIAC reserves the right to remove such messages and potentially ban sources of those solicitations.

TIAC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behaviour, and TIAC reserves the right to prohibit attendance at any future meeting.

This Personal Information Protection Policy describes the policies and practices of TIAC with respect to the collection, use and disclosure of your personal information.