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Tourism Congress 2022

November 22-23, 2022 | The Westin Ottawa

The economic recovery of Canada’s tourism industry began in earnest this year, but the setbacks have been many. The labour shortage. Supply chain disruptions. Skyrocketing inflation.

The industry first hit, hardest hit, and last to recover continues to confront economic challenges. Rebuilding won’t be easy, but it’s essential. The world needs tourism.

While the crisis is far from over, the present moment is an opportunity to take stock of how far we’ve come, our ongoing challenges, the solutions before us, and the future we can create together.

Join the Tourism Industry Association of Canada’s Tourism Congress 2022 to learn about the changing market dynamics that are affecting your business – and how to adapt.

Each year, the event hosts more than 400 delegates from across the industry, including key decision-makers from both the private and public sectors. Together, let’s reimagine the future of tourism.

 

Event Schedule

Program Announced!

Join us for two days of thought-provoking keynotes, insights into industry trends, strategic sessions, tactical advice and plenty of networking opportunities for in-person participants.

For those who are unable to join us at The Westin Ottawa on November 22 & 23, 2022, some sessions will be recorded and available for online viewing - stay tuned for more details.

Event Location: The Westin Ottawa

11 Colonel By Dr, Ottawa, ON K1N 9H4

 

NOV 22- 2022 
7:00 AM – 8:30 AM NETWORKING BUFFET BREAKFAST
(Confederation Foyer)
8:30 AM - 9:00 AM

WELCOME REMARKS
(Confederation Ballroom I- III)

Speaker:

Beth_Photos/Beth_without_glasses.png

Beth Potter, President & CEO Tourism Industry Association of Canada
9:00 AM – 9:30 AM TIAC’S LEADERSHIP REPORT
(Confederation Ballroom I- III)

Beth Potter, President and CEO of TIAC, will present key highlights of TIAC’s work over the last year, including the major successes achieved in collaboration with our industry partners and coalitions. What is the plan to help ensure the tourism industry can achieve its full economic, social and cultural potential in the future?
9:30 AM – 10:30 AM OPENING KEYNOTE: TBA
(Confederation Ballroom I- III)

We are planning something special, stay tuned for more details!
10:30 AM – 11:00 AM

PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom

2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg

11:00 AM – 12:00 PM PLENARY: WHAT IS THE FUTURE OF BUSINESS EVENTS SECTOR?
(Confederation Ballroom I- III)

Outlook forecasts that while international revenues from the leisure market are expected to fully recover by 2025, revenues from the business events segment will only likely return to their pre-pandemic levels by the end of 2025 or into 2026. Unless effective solutions are found to help facilitate international business events choosing Canada to host their events, or at the very bare minimum, not undermine long-standing business practices, it is conceivable that billions of dollars of tourism spending could be put at risk. Be part of this lively discussion on the future of business travel. Learn about plans for National Meetings, Incentives Conferences and Events Fund (MICE Fund)
12:00 PM – 1:30 PM LUNCH: AIR CANADA PRESENTS TIAC ‘S 30 UNDER 30
(Confederation Ballroom I- III)2022_Tourism_Congress_CTA_Sponsor_Logo/AC_Logo_Vertical_onWhiteTransparent.png
1:30 PM – 1:45 PM PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg
1:45 PM – 2:45 PM

PLENARY: ATTRACTING AND RETAINING A SUSTAINABLE TOURISM WORKFORCE
(Confederation Ballroom I- III)

The recovery and future growth of Canada’s tourism industry largely hinges on addressing significant labour shortages. Tourism HR Canada (THRC) has outlined a comprehensive strategy encompassing a series of immediate and longer-term measures that would need to be pursued. A panel, with new ideas, weighs in!

2022_Tourism_Congress_CTA_Sponsor_Logo/Pursuit_-_Transparent.png

2:45 PM – 3:15 PM PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg
3:15 PM – 4:00 PM PLENARY: UPDATE FROM DESTINATION CANADA
(Confederation Ballroom I- III)
4:00 PM – 4:45 PM PLENARY: BORDER MODERNIZATION
(Confederation Ballroom I- III)

Where is border technology and airport innovation leading us?
4:45 PM – 5:00 PM CLOSING REMARKS
(Confederation Ballroom I- III)

Speaker: Beth Potter, President & CEO Tourism Industry Association of Canada
5:00 PM – 7:00 PM MEMBERS ONLY | TIAC’S PRESIDENT RECEPTION
(Provinces I &II)

Take time to reconnect with colleagues and enjoy the hospitality. This event is for registered delegates only:
  • For Regular Members, this reception is included in the registration ticket.
  • For Associate and Non-Members, access to this reception is $395.00. Become a Regular TIAC Member and Save! Join today!
NOV 23- 2022 
7:00 AM – 8:30 AM NETWORKING BUFFET BREAKFAST
(Confederation Foyer)
8:30 AM – 8:45 AM

WELCOME REMARKS
(Confederation Ballroom I- III)

Speaker: Beth Potter, President & CEO Tourism Industry Association of Canada
8:45 AM – 9:30 AM PLENARY: FUTURE BORDER COALITION
(Confederation Ballroom I- III)

How are we working together to facilitate the border between Canada and the US?
9:30 AM – 10:30 AM PLENARY: CITY OF DREAMS: WHAT IS THE FUTURE FOR URBAN WORK, TOURISM, CULTURE AND NIGHTLIFE?
(Confederation Ballroom I-III)

Working from home during lockdown encouraged many firms to announce office closures or ‘hybrid’ schemes and these new working models are clearly part of the urban future. What does this mean for entertainment districts, the night economy, the nature of work, the demand of office space for the future (and how we build it), and for the economy of city centres? What impact will this have on the vibrant nightlife, entertainment industry and artistic sector - all of them central to the gravitational pull of cities as tourism destinations, places to live, as well as to work.
10:30 AM – 11:00 AM PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg
11:00 AM – 12:00 PM

PLENARY: THE POSITIVE IMPACT OF REGENERATIVE TOURISM
(Confederation Ballroom I- III)

The future of tourism requires an industry that is adaptable and sustainable with a more holistic approach to travel, one that benefits both travelers and the communities they visit. This session will bring together a panel of experts to discuss the future of travel, regenerative tourism and highlight destinations leading by example. Industry will walk away with a better understanding of regenerative tourism, the role storytelling and travel media relations can play in helping develop a more sustainable and resilient renewed future.

2022_Tourism_Congress_CTA_Sponsor_Logo/Accor_logo_Or_RVB_1_.png

12:00 PM – 1:30 PM LUNCH HOSTED BY INDIGENOUS TOURISM ASSOCIATION OF CANADA
(Confederation Ballroom I- III)2022_Tourism_Congress_CTA_Sponsor_Logo/2021_CTA_ITAC.png
1:30 PM – 1:45 PM PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg
1:45 PM – 2:45 PM PLENARY: INVESTMENT PANEL: DEVELOP AND PROMOTE TOURISM ASSETS
(Confederation Ballroom I- III)

If we are to achieve our total tourism spending, employment, and international competitiveness targets by 2030, a significant part of the new federal Strategy must be targeted to ensuring Canada has world-class tourism assets. This component needs to be as much about updating existing assets as it is developing new, more competitive ones particularly in respect to under-serviced communities.
2:45 PM – 3:15 PM PARKS CANADA LOUNGE - NETWORKING BREAK
(Governor General Ballroom)2022_Tourism_Congress/parks_canada_partnering_logo_2_.jpg
3:15 PM – 4:15 PM PLENARY: TBA
(Confederation Ballroom I- III)

We are planning something special, stay tuned for more details!
4:15 PM – 4:45 PM CLOSING REMARKS
(Confederation Ballroom I- III)

Speaker: Beth Potter, President & CEO Tourism Industry Association of Canada
4:45 PM – 6:00 PM INTERMISSION
6:00 PM – 9:00 PM RECEPTION & DINNER | CANADIAN TOURISM AWARDS
(Provinces I &II and Confederation Ballroom I- III)

The Canadian Tourism Awards have become the standard of excellence for businesses and organizations in the travel industry, showcasing the nation's best tourism products, services, and experiences. The Canadian Tourism Awards recognize success, leadership, and innovation in Canada's tourism industry, and to reward those people, places, organizations, and events that have gone above and beyond to offer travellers superior tourism experiences in Canada.

PLEASE NOTE: Access to the Canadian Tourism Awards Reception and Dinner requires a separate ticket ($195.00) and is not included as part of the conference registration pass. More details available via the registration process.
 

Why Attend Tourism Congress 2022?

Your attendance lets you enjoy:

  • Networking opportunities with your peers at one of the Canadian tourism industry’s largest annual gatherings
  • Connecting to your colleagues at the only industry event attended by the full suite of sectors that make up the industry (transportation, accommodations, recreation, travel services, and food and beverage).
  • Gaining insights from preeminent thought-leaders and industry luminaries
  • Taking advantage of an integrated approach to learning, for all business sizes
  • Influencing public policies that impact the industry – and your bottom-line
 

What are the Canadian Tourism Awards?

The Canadian Tourism Awards presented by TIAC at its annual Tourism Congress recognize success, leadership, and innovation in Canada’s tourism industry. These coveted awards reward those people, places, organizations, and events that have gone above and beyond to offer travellers superior experiences and to showcase the very best of Canada.

This year’s awards ceremony will take place at The Westin Ottawa on Nov. 23, 2022, starting with a Reception between 6 – 7 p.m. ET, followed by the Awards Gala and Dinner from 7 – 9 p.m. ET.

Learn more about the Canadian Tourism Awards! Know someone worthy of accolades? Nominate them today.

 

Registration

TIAC Members, Preferred Pricing!

Tourism Congress
(NOV 22-23, 2022)
$899
(Early bird price expires on OCT 24, 2022.
Regular Price= $1100
Includes:
  • Access to all conference sessions
  • 2 breakfasts (NOV 22 & 23)
  • 2 lunches (NOV 22 & 23)
  • 4 refreshment breaks
  • Access to all videotaped sessions Tourism Congress (Online)
  • TIAC President’s Reception (NOV 22). Complimentary for TIAC Members
OPTIONAL ADD-ON
Canadian Tourism Awards
(NOV 23, 2022)
$195 Stay and celebrate the recipients!

Non-Members & Associate Members

Tourism Congress
(NOV 22-23, 2022)
$1,295
(Early bird price expires on OCT 24, 2022.
Regular Price= $1495
Includes:
  • Access to all conference sessions
  • 2 breakfasts (NOV 22 & 23)
  • 2 lunches (NOV 22 & 23)
  • 4 refreshment breaks
  • Access to all videotaped sessions Tourism Congress (Online)
OPTIONAL ADD-ONS
TIAC President’s
Reception
(NOV 22)
$395 Access to this reception is complimentary for TIAC Members Only. Contact our Membership Team and become a TIAC member to SAVE!  Click here to Join today!
Canadian Tourism Awards
(NOV 23, 2022)
$195 Stay and celebrate the recipients!

Tourism Congress (Online)

If you are unable to join us in person, watch pre-recorded sessions online!

Video content available on DEC 1, 2022.

Registration will open soon.

TIAC Members $99
Non-Members & Associate Members $499

Become a TIAC Member

TIAC is your champion for Canada’s Tourism Industry. TIAC tackles industry challenges, "your issues," develops solutions and advocates for programs and policies to ensure you can successfully run your business and grow. Invest in your success and join TIAC Today.

Join TIAC

Membership Contact:

Jennifer Taylor
Vice-President, Business Development & Member Relations
902-698-0984

Julie Gauvreau
Manager, Member Services
613-688-1454

Host Hotel

The Westin Ottawa (11 Colonel By Dr, Ottawa, ON K1N 9H4) is designated as the host hotel for TIAC’s Tourism Congress.

Book your group rate for TIAC Tourism Congress and Canadian Tourism Awards 2022 - Nov2022 MYP1of2

Cancellation/Refund Policy

We are following all health and safety protocols at The Westin Ottawa for Tourism Congress, however, should you change your mind and need to cancel your in-person ticket you will be refunded the difference between the price paid and the online access price. If you wish to transfer your registration to a colleague, you may do so at any time at no additional fee.

Requests for registration changes must be submitted in writing to Tourism Congress Project Office at

Questions?

Please contact the Tourism Congress Project Office at

We’re looking forward to meeting you!

 

Sponsorship

Interested in becoming a Sponsor? Check out our Tourism Congress 2022 Sponsorship Program here!

 

Speakers

Coming Soon...

 

Event Details

WhenWhereContact Us
Nov. 22-23, 2022 The Westin Ottawa
11 Colonel By Drive
Ottawa, Ontario

General Inquiries
Orie Berlasso | VP Events & Engagement


Sponsorship Opportunities
Jennifer Taylor, Vice-President, Business Development & Member Relations

 

Safety

Vaccination Policy at Tourism Congress 2022

As the national voice of the visitor economy and champion of the industry, the Tourism Industry Association of Canada (TIAC) is committed to the health and safety of Canadians and travellers.

Based on scientific evidence to date, the COVID-19 vaccine has proven to be the most effective tool in the fight against the spread of the virus, reduction of the strain on Canada’s healthcare system, and prevention of lockdowns.

Tourism Congress 2022 follows all public health guidelines as set forth by the province of Ontario (learn more about them here). In adherence to these guidelines, masks are currently not required for attendance. If a delegate chooses to wear a mask, please be kind by respecting their space and keeping your distance.

Code of Conduct

TIAC is committed to providing a safe, productive, and welcoming environment for all meeting participants and TIAC staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, TIAC staff members, service providers, and all others are expected to abide by this Meeting Code of Conduct.

TIAC has zero tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behaviour, TIAC asks that you inform Julie Gauvreau, Manager of Member Services at or 613-688-1454.

Unacceptable behaviour is defined as:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, TIAC staff member, service provider, or other meeting guests.
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, TIAC staff member, service provider, or other meeting guests.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by TIAC throughout the meeting. All participants must comply with the instructions of the moderator and any TIAC event staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. TIAC reserves the right to remove such messages and potentially ban sources of those solicitations.

TIAC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behaviour, and TIAC reserves the right to prohibit attendance at any future meeting.

This Personal Information Protection Policy describes the policies and practices of TIAC with respect to the collection, use and disclosure of your personal information.